44725 Grand River Ave, Suite 104, Novi, Michigan, 48375
Patients often report life-changing experiences with specific therapists and psychiatrists at this location. However, the practice is plagued by severe administrative and billing issues. Many patients feel the support staff is underqualified, leading to frustration with insurance verification, billing errors, and communication breakdowns.
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If you have billing issues, ask to speak directly to a billing specialist rather than the general front desk staff.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the business side is a disaster.
I love my therapist, but the billing department is impossible.
Great care, but be prepared for administrative headaches.