Lilac Nails & Spa
9813 W Broad St, Glen Allen, Virginia, 23060
Lilac Nails & Spa has seen a decline in quality and service according to many recent reviews, especially following a change in ownership. While some long-term customers still enjoy the service, many report issues with rushed work, poor quality, and unprofessional behavior. Complaints about gel polish peeling, uneven shaping, and rude staff are common. It seems to be a salon that has lost its former charm and consistency, making it a risky choice for those expecting a high-quality experience.
We analyze 76 public reviews for Lilac Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
If you decide to visit, call ahead to see if your preferred technician is available, as quality varies significantly.
✓ What Works Well
- Affordable pricing
- Some long-term staff are still great
- Convenient location
✗ Areas to Improve
- Declining quality under new ownership
- Rushed and unprofessional service
- Hygiene and cleanliness concerns
- Are there new owners?
- Do you take walk-ins?
- Why is the quality inconsistent?
Used to be great, now it's horrible.
Rushed service and poor quality.
Find a different salon.
- Category Personal Care
- Neighborhood Glen Allen
- City Glen Allen
- State Virginia
- Postcode 23060
- Country United States
