6350 N I-35E, Service Road, Waxahachie, Texas, 75165
Lillian Homes has a very polarized reputation. While some buyers have had a wonderful experience with specific staff members, many others report significant issues with build quality, poor communication, and a frustrating warranty process. There are recurring complaints about sloppy workmanship, delays, and a lack of accountability. Potential buyers are strongly advised to do thorough due diligence.
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Hire an independent inspector and document every single defect before closing.
✓ What Works Well
✗ Areas to Improve
The warranty team is hard to reach.
The quality of construction is inconsistent.
Communication is a major struggle.