Personal Care · Nail Spa

Lily Nails & Spa

1403 W Ferdon St, #7, Litchfield, Illinois, 62056

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Lily Nails & Spa has a mixed reputation. While some customers love the nail art and friendly service, many others report issues with punctuality, rushed services, and poor communication. The salon's tendency to prioritize walk-ins over appointments is a frequent complaint, leading to frustration for many loyal clients.

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We analyze 73 public reviews for Lily Nails & Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

If you have an appointment, be prepared to wait; they often prioritize walk-ins.

Punctuality: Poor
Service: Rushed
Pros & Cons

✓ What Works Well

  • Good nail art
  • Friendly staff (when not rushed)
  • Affordable prices

✗ Areas to Improve

  • Poor punctuality
  • Rushed services
  • Prioritizing walk-ins over appointments
Frequently Asked Questions
  • Do they honor appointments?
  • Are they open on time?
  • Is the service rushed?
User Feedback

Great work, but the wait is terrible.

They don't respect appointment times.

Staff is nice, but the service is inconsistent.