Lily Phillips, MD
24910 Las Brisas Rd, Suite 105, Murrieta, California, 92562
This practice receives highly mixed reviews. Many patients praise the providers for being thorough and compassionate, with some even calling them lifesavers. However, a significant number of patients report extreme frustration with the office's phone system, long wait times, and perceived lack of empathy or professionalism from the staff. The experience seems to vary greatly depending on the provider and the day.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online patient portal for all communication to avoid the frustration of the phone system.
✓ What Works Well
- Thorough and knowledgeable providers
- Compassionate care
- Easy online scheduling
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times
- Inconsistent staff professionalism
- Why is it so hard to reach the office?
- How do I get my test results?
Dr. Phillips is amazing.
The office staff is disorganized.
I feel like just a number.
- Category Health & Medical
- City Murrieta
- State California
- Postcode 92562
- Country United States
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