Lincoln Family Medical Group PC
7441 O St, #300, Lincoln, Nebraska, 68510
Patients generally appreciate the medical providers, often citing them as caring and thorough. However, the billing and administrative departments are a frequent source of major complaints. Many patients report surprise fees, rude phone interactions, and poor communication regarding insurance. It is a clinic where the doctors are well-regarded, but the business side of the practice often causes significant stress.
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Always verify your insurance coverage and potential 'new patient' fees before your first visit.
✓ What Works Well
- Attentive and caring physicians
- Efficient appointment scheduling
- Professional nursing staff
✗ Areas to Improve
- Surprise billing and hidden fees
- Rude and unprofessional billing staff
- Poor communication regarding insurance
- Why was I charged a new patient fee?
- Can I get a discount on my bill?
Great doctors, terrible billing department
Check your medical records for accuracy
Be prepared for surprise charges
- Category Health & Medical
- City Lincoln
- State Nebraska
- Postcode 68510
- Country United States
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