Lindsey Orthodontics
4600 Bill Gardner Pkwy, Suite 100, Locust Grove, Georgia, 30248
This practice receives high praise for its clinical results and the friendliness of the staff, with many families traveling long distances for their services. However, there are serious concerns raised by some patients regarding racial bias, unprofessional front-desk behavior, and rigid billing policies. While the clinical outcomes are often described as excellent, the administrative and interpersonal issues have left some families feeling disrespected and undervalued.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all 'all-inclusive' care policies in writing before starting treatment to avoid surprise fees for repairs.
✓ What Works Well
- Excellent orthodontic results
- Friendly and knowledgeable clinical team
- Convenient multi-location scheduling
✗ Areas to Improve
- Reports of unprofessional and biased front desk staff
- Strict and sometimes unfair billing/cancellation fees
- Difficulty in rescheduling appointments
- Why am I being charged for broken brackets?
- How long is the wait for a follow-up?
- Is the office welcoming to all families?
Great results, but the front desk needs training.
Worth the drive for the clinical care.
Felt singled out and disrespected.
- Category Health & Medical
- City Locust Grove
- State Georgia
- Postcode 30248
- Country United States
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