1285 Franciscan Dr, Litchfield, Illinois, 62056
Patients have a polarized experience at this practice. Many appreciate the clinical care provided by specific doctors and nurses, noting their compassion and thoroughness. However, there is a recurring theme of administrative failure, including long wait times, poor phone communication, and billing issues. It seems to be a practice where the medical staff is great, but the front-office operations are struggling.
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✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a nightmare.
I love my doctor, but the wait is too much.
Professional care, but administrative issues are frustrating.