3650 Winter Garden Vineland Rd, Winter Garden, Florida, 34787
This pediatric office is highly praised for its fun, kid-friendly environment and the kindness of Dr. Sotto and his staff. Many parents feel their children are in good hands. However, there are significant concerns regarding administrative policies, including discharging families without notice, strict rules about parent presence, and billing transparency. Some parents feel the office is more focused on profit than patient care.
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If you have a child with special needs, call ahead to discuss their specific comfort requirements with the staff.
✓ What Works Well
✗ Areas to Improve
Dr. Sotto is great, but the front office is a headache.
Great care, but check their parent-presence policy first.
Efficient and professional.