Little Smiles Dental - Pediatric Dentist Worcester
1413 Grafton St, Worcester, Massachusetts, 01604
Little Smiles Dental is generally well-loved by parents for its kid-friendly environment and patient staff. Many parents appreciate the effort made to accommodate children with special needs or anxiety. However, there are notable complaints regarding scheduling reliability, communication with the call center, and occasional rudeness from the front desk. The practice is seen as a great choice for kids, provided you can navigate the administrative hurdles.
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If you have an emergency, try to call the office directly rather than relying on the call center.
✓ What Works Well
- Kid-friendly environment
- Patient with special needs
- Friendly and welcoming staff
✗ Areas to Improve
- Scheduling reliability issues
- Difficult to reach by phone
- Inconsistent front-desk professionalism
- Why was my appointment rescheduled?
- Do they accept my insurance?
My kids actually love going to the dentist.
Scheduling is a total headache.
Great doctors, but the admin side is lacking.
- Category Health & Medical
- City Worcester
- State Massachusetts
- Postcode 01604
- Country United States
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