18224 Farmington Rd, Livonia, Michigan, 48152
Patients generally praise Dr. Rami Essak for his skill and friendly demeanor, often highlighting his ability to make them feel comfortable during complex procedures like implants. However, a significant number of reviews point to major issues with front-office communication, billing transparency, and occasional rudeness from staff. While many find the clinical care top-notch, the administrative side of the practice leaves some feeling frustrated and unheard. It is a mixed bag where the doctor's talent is often overshadowed by poor office management.
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Always request a written breakdown of costs before starting any major dental work to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Great clinical care but the front desk needs a serious overhaul.
The doctor is a pro, but the administrative staff makes the experience stressful.
Honest work, but watch out for hidden costs.