6005 Big Tree Rd, Livonia, New York, 14487
This hospital is highly valued for its compassionate and professional care, with many clients trusting them with their pets for decades. The doctors are often praised for their expertise and kindness. However, there are recurring complaints about administrative issues, including communication, pricing, and occasional rudeness from the front office, which have caused some frustration.
If you have a concern, try to speak with the veterinarian directly rather than the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the front office can be difficult.
They treat my pets like their own.
Great care, but the administrative side needs improvement.