Liza Souza - State Farm Insurance Agent
Financial Services · Insurance Agency

Liza Souza - State Farm Insurance Agent

2 Kilakila Pl, Makawao, Hawaii, 96768

Google Maps Updated: 14 May 2026
Authenticity Score: 88/100
About

Liza Souza and her team, particularly Luana, receive glowing reviews for their kindness, patience, and efficiency. Clients feel like 'Ohana' and appreciate the stress-free experience, especially during claims. The office is noted for being a 'gold mine' of professional yet personable service in the Pukalani area.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
18
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 93/100
Staff Helpfulness 96/100
Pro Tip

Having a local agent who also provides notary services can be a huge convenience for document-heavy insurance tasks.

Notary Services
High Client Satisfaction
Pros & Cons

✓ What Works Well

  • Warm, welcoming, and patient staff
  • Efficient claim handling
  • Strong local community connection

✗ Areas to Improve

  • Occasional communication delays reported
  • Rare issues with policy processing
  • None significant reported
Frequently Asked Questions
  • Can you help with notary services?
  • How do I handle a claim?
User Feedback

They make you feel like family.

Luana is incredibly helpful and kind.

Best agency on Maui, hands down.

Location Details
Street: 2 Kilakila Pl
Neighborhood: Makawao
City: Makawao
State: Hawaii
Postcode: 96768
Country: United States
Location
2 Kilakila Pl, Makawao, HI 96768
Quick Info
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