1019 S Broad St, Lansdale, Pennsylvania, 19446
The practice has a loyal patient base that appreciates the clinical care, but there is significant dissatisfaction with the front desk staff and administrative processes. Patients report feeling like a number rather than a person, and communication issues are a recurring theme.
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Use the patient portal for all non-urgent communication to bypass phone issues.
✓ What Works Well
✗ Areas to Improve
Doctors are great
Front desk is a deterrent
Used to be better