LocalMD | Primary Care
71-16 Grand Ave, New York, New York, 11378
Patients are deeply divided. Many love their specific doctors and therapists, finding them caring and effective. However, the front office is widely described as a disaster, with constant issues regarding phone communication, billing, and scheduling. It's a place where the clinical care is good, but the office management is a major source of stress.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a mental health appointment, confirm it multiple times and keep records of all communications.
✓ What Works Well
- Great doctors and therapists
- Convenient telehealth options
- Accepts Medicaid
✗ Areas to Improve
- Terrible front desk communication
- Billing errors
- Scheduling chaos
- Why can't I get my test results?
- Why was I charged a no-show fee?
Doctors are great, staff is ratchet
Impossible to reach by phone
Good mental health support
- Category Health & Medical
- City New York
- State New York
- Postcode 11378
- Country United States
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