Other · HVAC Manufacturing

Lochinvar LLC

300 Maddox-Simpson Pkwy, Lebanon, Tennessee, 37090

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Lochinvar LLC receives mixed feedback. While their training programs for professionals are highly regarded, end-users frequently report significant issues with product reliability, specifically leaking water heaters and boiler failures. Customer service and technical support are often described as difficult to reach, leaving many customers feeling unsupported during emergencies. The brand's reputation for quality is being challenged by these recurring mechanical failures.

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Highest rating
20
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We analyze 73 public reviews for Lochinvar LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 40/100
Facilities 75/100
Pro Tip

If you are a homeowner, ensure your installer is certified and familiar with the specific warranty registration process for these units.

Product Reliability
Technical Support
Pros & Cons

✓ What Works Well

  • Excellent professional training
  • Knowledgeable instructors
  • Good factory tour experience

✗ Areas to Improve

  • Frequent product leaks
  • Difficult technical support
  • High repair costs
Frequently Asked Questions
  • Why is my water heater leaking?
  • How do I get a warranty replacement?
  • Is there a faster way to reach support?
User Feedback

Great for pros, tough for homeowners

Products fail too often

Support is hard to find