1001 W San Antonio St, Lockhart, Texas, 78644
Lockhart Vision has a very polarized reputation. Many patients love the friendly, helpful staff and the thorough care provided by the doctors. However, there is a significant number of complaints regarding long wait times for glasses, poor communication, and administrative errors. It seems to be a place where the experience can vary wildly.
If you need glasses quickly, ask for an estimated delivery time in writing before ordering.
✓ What Works Well
✗ Areas to Improve
Great service, but the wait for glasses is too long.
Dr. Ramos is fantastic.
Communication is a major issue.