Lockstep Automotive Solutions™ , L.L.C.
1320 N Bragg Blvd, Spring Lake, North Carolina, 28390
This shop is highly polarizing. Many customers swear by Luis, praising his honesty, fair pricing, and dedication to the military community. On the other hand, there are serious allegations of poor communication, misdiagnosis, and even hostile behavior. It seems like a shop where you either have a fantastic experience or a complete nightmare, with very little middle ground.
We analyze 76 public reviews for Lockstep Automotive Solutions™ , L.L.C. using our data models and filter out spam to highlight only authentic feedback.
Get all quotes and diagnostic reports in writing before authorizing any work.
✓ What Works Well
- Honest and fair pricing
- Veteran-owned and community-focused
- Skilled at complex repairs
✗ Areas to Improve
- Serious communication issues
- Allegations of hostile behavior
- Inconsistent diagnostic quality
- Is this shop reliable for hybrid vehicles?
- Why is communication so difficult?
- Are the storage fees reasonable?
Luis is honest and treats you like family.
Worst experience ever, no communication and hostile.
Great work, but be prepared for potential delays.
- Category Automobile
- City Spring Lake
- State North Carolina
- Postcode 28390
- Country United States
