Loden Vision Centers - Smyrna Office
101 Movie Row, Smyrna, Tennessee, 37167
Loden Vision Centers in Smyrna is generally praised for its professional, thorough, and friendly clinical staff. Patients appreciate the quality of care and the ease of getting appointments. The biggest complaint is the centralized call center, which is frequently described as unhelpful, difficult to reach, and a source of unnecessary stress.
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Try to schedule appointments online or in person to avoid the call center.
✓ What Works Well
- Professional and thorough clinical care
- Friendly and attentive staff
- Efficient appointment flow
✗ Areas to Improve
- Terrible centralized call center
- Difficult to reach by phone
- Inconsistent billing practices
- Why can't I reach the local office?
- Is the call center always this bad?
Doctors are great, but the call center is a disaster.
Professional and thorough, highly recommend.
Great care, but phone communication is a nightmare.
- Category Health & Medical
- City Smyrna
- State Tennessee
- Postcode 37167
- Country United States
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