Automobile · General Auto Repair

Logan's Auto Repair

229 Southgate Ave, Virginia Beach, Virginia, 23462

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Logan's Auto Repair is a shop with a very mixed reputation. While many customers praise their friendly service, fair pricing, and reliability, there is a significant volume of complaints regarding poor communication, unreliable repairs, and perceived dishonesty. It seems to be a shop that can provide great service for some, but leaves others feeling frustrated and exploited.

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We analyze 77 public reviews for Logan's Auto Repair using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Always get a written estimate and a clear timeline before authorizing any major repairs.

Family Owned
Towing Available
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Fair and transparent pricing (for some)
  • Reliable and quick service (for some)

✗ Areas to Improve

  • Poor communication and long wait times
  • Reports of unreliable repairs
  • Inconsistent customer service
Frequently Asked Questions
  • Are they reliable for major repairs?
  • Do they stand behind their work?
  • Is it worth the risk for complex issues?
User Feedback

Some customers feel the shop is honest and hardworking.

Others report feeling like they were being scammed or taken advantage of.

The shop is often praised for being able to fit in last-minute repairs.