LOL Dental & Orthodontics
1501 E Loop 304, Suite 100, Crockett, Texas, 75835
Patients have mixed experiences here. Many appreciate the friendly staff and the ability to get emergency work done quickly. However, there are recurring complaints about aggressive upselling, billing issues, and a lack of transparency regarding treatment plans. It seems to be a hit-or-miss experience depending on the specific staff and dentist.
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Always clarify if a cleaning is a 'courtesy' or a full service before starting to avoid billing surprises.
✓ What Works Well
- Quick emergency appointments
- Friendly and helpful dental assistants
- Clean office environment
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance confusion
- Inconsistent communication
- Why was I charged for services I didn't ask for?
- Do you offer payment plans?
- Can I get a second opinion?
They got me in for an emergency extraction same day.
I felt pressured into expensive work I didn't need.
The staff was very kind and patient with my child.
- Category Health & Medical
- City Crockett
- State Texas
- Postcode 75835
- Country United States
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