Lomax Carpet & Tile Mart
351 W Schuylkill Rd, Pottstown, Pennsylvania, 19465
Lomax Carpet & Tile Mart offers a wide selection of flooring products and generally receives praise for its sales staff, who are often described as helpful and knowledgeable. However, the company faces significant criticism regarding its installation services, communication, and follow-up on issues. While some customers have excellent experiences, others report frustration with scheduling, poor workmanship, and difficulty resolving problems. It is a store where the sales experience is often better than the installation experience.
We analyze 75 public reviews for Lomax Carpet & Tile Mart using our data models and filter out spam to highlight only authentic feedback.
If you have an issue, try to work directly with a manager or a specific sales rep who has shown they care, as general office communication can be slow.
✓ What Works Well
- Wide selection of flooring products
- Helpful and knowledgeable sales staff
- Competitive pricing
✗ Areas to Improve
- Inconsistent installation quality
- Poor communication and follow-up
- Difficulty resolving post-installation issues
- Do you offer professional installation?
- What is your return policy for flooring?
- How do I schedule a measurement?
Great selection, but the installation was a nightmare.
Ask for Robin; she is very helpful.
They are great until you have a problem.
- Category Retail & Malls
- Neighborhood Pottstown
- City Pottstown
- State Pennsylvania
- Postcode 19465
- Country United States
