Lona Sasser D.O., LLC
3111 N University Dr, Suite 308, Coral Springs, Florida, 33065
Patients are split between high praise for the doctors' bedside manner and deep frustration with the front desk staff. Many women feel heard and cared for by the physicians, noting thorough exams and genuine compassion. However, recurring complaints about long wait times, rude receptionists, and billing disputes mar the experience. Some patients feel the administrative side is disorganized and dismissive. Overall, the medical expertise is highly valued, but the office management often leaves a sour taste.
We analyze 75 public reviews for Lona Sasser D.O., LLC using our data models and filter out spam to highlight only authentic feedback.
The medical team is excellent, but call ahead to confirm your appointment status to avoid long waits.
✓ What Works Well
- Compassionate and thorough doctors
- Clean office environment
- Strong patient advocacy
✗ Areas to Improve
- Extremely rude front desk staff
- Long wait times
- Billing and insurance disputes
- How long is the typical wait time?
- Do they accept my insurance?
- Is the staff helpful with billing?
Doctors are spot on with care
Front desk needs a reality check
Great medical care, poor admin
- Category Health & Medical
- Neighborhood Coral Springs
- City Coral Springs
- State Florida
- Postcode 33065
- Country United States
