605 Old Austin Hwy, Bastrop, Texas, 78602
This community health center is a vital resource, but it faces significant administrative challenges. Patients often praise the medical providers and therapists for their care and empathy. However, there are frequent complaints about the difficulty of reaching the office by phone, long wait times, and billing issues. It is a clinic where the medical care is often excellent, but the administrative experience can be very frustrating.
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If you need an appointment, try visiting the office in person, as phone lines are often unresponsive.
✓ What Works Well
✗ Areas to Improve
Pamela Lopez is amazing
Front office needs better organization
Great medical care, poor admin