Lone Star Circle of Care OB/GYN at MoPac North
12201 Renfert Way, Suite 220, Austin, Texas, 78758
This clinic is a mixed bag. Many patients love their specific OB/GYN and feel well-cared for during deliveries, but the administrative side is a frequent source of anger. Patients report rude receptionists, long hold times, and billing confusion. It seems like a great place if you can get past the front desk.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to handle scheduling in person if possible, as phone lines are notoriously difficult.
✓ What Works Well
- Compassionate and attentive doctors
- Great care during labor and delivery
- Clean and welcoming facility
✗ Areas to Improve
- Rude and dismissive front desk staff
- Difficult to schedule appointments
- Billing and insurance issues
- Why is it so hard to get a human on the phone?
- Are they accepting new patients?
- How do I get my records transferred?
The doctors are angels, but the front office is a nightmare.
I love my OB, but I dread calling the office.
Great care, but the administrative process is broken.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78758
- Country United States
readers daily.