Lone Star Pediatric Dental & Braces - Killeen
1103 W Stan Schlueter Loop, Building B Suite B-800, Killeen, Texas, 76549
This office has a very polarized reputation. Many parents love the kind and patient staff, especially when dealing with special needs children. However, there are numerous, serious complaints about administrative incompetence, rude front desk staff, and frequent appointment cancellations. The high turnover of dentists and the feeling of being treated like a number are common themes in negative reviews.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a child with special needs, ask for specific staff members who are known for their patience.
✓ What Works Well
- Great with special needs children
- Some staff members are very kind
- Clean and fun environment
✗ Areas to Improve
- Rude and unprofessional front desk
- Frequent appointment cancellations
- High turnover of dentists
- Why was my appointment cancelled?
- Is the staff always this rude?
- Can I see the same dentist every time?
Great clinical care, but admin is a nightmare
Staff needs better training
Too many cancellations
- Category Health & Medical
- City Killeen
- State Texas
- Postcode 76549
- Country United States
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