1103 W Stan Schlueter Loop, Building B Suite B-800, Killeen, Texas, 76549
This office has a very polarized reputation. Many parents love the kind and patient staff, especially when dealing with special needs children. However, there are numerous, serious complaints about administrative incompetence, rude front desk staff, and frequent appointment cancellations. The high turnover of dentists and the feeling of being treated like a number are common themes in negative reviews.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a child with special needs, ask for specific staff members who are known for their patience.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but admin is a nightmare
Staff needs better training
Too many cancellations