Lonestar Medical
952 Gruene Rd, Suite 150, New Braunfels, Texas, 78130
Patients love the personalized care and the feeling of being heard. Sue Brandt and Dr. Williams are frequently mentioned as standout providers. The main frustration is the phone system and scheduling, which can be difficult to navigate.
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Use the patient portal for non-urgent communication to avoid the phone system.
✓ What Works Well
- Personalized, attentive care
- Great bedside manner
- Efficient lab results
✗ Areas to Improve
- Difficult to reach by phone
- Scheduling can be a challenge
- Occasional communication gaps
- How do I get a call back?
- Is it easy to schedule an appointment?
Sue Brandt is amazing.
They really listen to you.
Great care, but the phone system needs work.
- Category Health & Medical
- City New Braunfels
- State Texas
- Postcode 78130
- Country United States
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