400 Montauk Hwy, Suite 108, West Islip, New York, 11795
Patients often praise the medical team, particularly the PAs, for their knowledge and compassionate care. Many feel well-supported throughout their recovery. However, there is a recurring theme of frustration with the front desk staff and administrative processes, including long wait times and poor communication, which detracts from the overall experience for some.
If you have a long wait, don't hesitate to politely ask the front desk for an update on the schedule.
✓ What Works Well
✗ Areas to Improve
Tom is amazing and truly listens.
The medical care is great, but the front desk is a nightmare.
I felt well-cared for throughout my recovery.