763 Larkfield Rd, Second Floor, Commack, New York, 11725
Patients generally feel that the surgeons here are top-notch and truly care about their well-being. Many report life-changing results from their procedures. However, the administrative side—scheduling, billing, and phone communication—is a frequent source of frustration. Some patients feel like they are just a number in a busy factory-like environment.
Keep your own copies of all medical records and diagnostic studies, as the office can be slow to transfer them.
✓ What Works Well
✗ Areas to Improve
The doctors are brilliant, but the office staff is a mess.
I finally got my life back thanks to their surgery.
Expect long waits and potential billing headaches.