161 I 35 N Frontage Rd, New Braunfels, Texas, 78130
This dual-brand location has a very mixed reputation. Some customers love the fried fish and shrimp, while others complain about greasy, overcooked food and long wait times. Service is inconsistent, with some staff being praised for kindness and others criticized for being disorganized or rude. The facility cleanliness is also a recurring issue in reviews.
We analyze 78 public reviews for Long John Silver's | A&W using our data models and filter out spam to highlight only authentic feedback.
Ask for fresh fish if you have time to wait; it makes a difference.
✓ What Works Well
✗ Areas to Improve
Hit or miss
Good fish, bad service
Needs better management