Long John Silver's | A&W
8315 Preston Hwy, Louisville, Kentucky, 40219
Long John Silver's | A&W on Preston Highway is a polarizing location. While some customers enjoy the comfort food and the root beer, many others report significant issues with cleanliness, food quality, and service. Frequent complaints include cold or overcooked food, long wait times, and unprofessional staff. It is a location that seems to struggle with maintaining consistent standards.
We analyze 73 public reviews for Long John Silver's | A&W using our data models and filter out spam to highlight only authentic feedback.
Stick to the root beer and simple items; the more complex meals are often where quality issues arise.
✓ What Works Well
- Good root beer
- Comfort food
- Friendly staff on some shifts
✗ Areas to Improve
- Poor cleanliness
- Inconsistent food quality
- Slow service
- Why is the dining room so dirty?
- Why is the service so slow?
- Is the food fresh?
The food is hit or miss; sometimes it's great, sometimes it's terrible.
The staff is hit or miss; some are great, others are rude.
I love the root beer, but the cleanliness needs work.
- Category Food & Beverage
- Neighborhood Okolona
- City Louisville
- State Kentucky
- Postcode 40219
- Country United States
