Food & Beverage · Fast Food Corporate Office

Long John Silvers Corporate Office

10350 Ormsby Park Pl, 3rd floor, Louisville, Kentucky, 40223

Google Maps Updated: 19 May 2026
Authenticity Score: 40/100
About

Long John Silver's is facing severe criticism for declining food quality, poor cleanliness, and terrible customer service. Many customers report that the food is often overcooked or salty, and the restaurants are frequently in disrepair. The corporate office is also criticized for being unresponsive to complaints.

Our Review Process
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20
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We analyze 71 public reviews for Long John Silvers Corporate Office using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 30/100
Value for Money 25/100
Pro Tip

Check the reviews for your specific local branch before visiting, as quality varies significantly.

Declining food quality
Poor restaurant maintenance
Pros & Cons

✓ What Works Well

  • Some customers still love the food
  • Convenient locations

✗ Areas to Improve

  • Poor food quality
  • Dirty restaurants
  • Unresponsive corporate
Frequently Asked Questions
  • Why are the prices so high?
  • How do I get a refund?
  • Why is the service so bad?
User Feedback

Food is awful now.

The restaurants are gross.

Corporate doesn't care.