Longley Bros Chrysler Dodge Jeep Ram
1698 County Rte 57, Fulton, New York, 13069
Longley Bros is a family-owned dealership that generally receives positive feedback for its sales experience. Many customers appreciate the friendly, non-corporate atmosphere and the helpfulness of the sales team. However, there are significant and recurring complaints about the service department, including poor communication, long wait times, and issues with repair quality. It is a dealership that excels in sales but struggles with service consistency.
We analyze 68 public reviews for Longley Bros Chrysler Dodge Jeep Ram using our data models and filter out spam to highlight only authentic feedback.
The sales team is often praised, but be sure to get service updates in writing.
✓ What Works Well
- Friendly sales team
- Non-corporate atmosphere
- Good trade-in values
✗ Areas to Improve
- Poor service communication
- Long wait times
- Inconsistent repair quality
- Do they have loaner cars?
- Is the service department reliable?
- Are they transparent with pricing?
Great sales, poor service
Friendly family business
Be cautious with service
- Category Automobile
- Neighborhood Fulton
- City Fulton
- State New York
- Postcode 13069
- Country United States
