Automobile · Collision Repair Center

Longo Collision Repair Center

3534 Peck Rd, El Monte, California, 91731

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

The collision center receives mixed feedback. Many customers laud the high-quality body work and the helpfulness of specific estimators like Frank and Gregory. Conversely, others report significant delays, poor communication, and frustration with insurance billing processes. While the final results are often described as showroom-quality, the journey to get there can be a headache for some.

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We analyze 69 public reviews for Longo Collision Repair Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 60/100
Pro Tip

Request a specific estimator and keep a written log of all communication to avoid billing surprises.

Lexus-certified
Insurance claim support
Pros & Cons

✓ What Works Well

  • Showroom quality repairs
  • Helpful estimators
  • Factory parts usage

✗ Areas to Improve

  • Long repair times
  • Poor communication
  • Billing discrepancies
Frequently Asked Questions
  • How long will my repair take?
  • Do you work with my insurance?
  • Can I get a status update?
User Feedback

The paint work is flawless.

Communication is hit or miss.

Ask for specific estimators for better service.