Look Optical - DIA
4804 Chambers Rd, Denver, Colorado, 80239
Patients are deeply divided regarding their experience at this clinic. While the optometrists receive high marks for knowledge and care, the front desk staff is frequently described as rude, dismissive, and disorganized. Many long-term customers have left due to poor communication and billing frustrations, despite the quality of the eye exams.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request to speak with Laneice if you have any issues; she is consistently cited as the most helpful staff member.
✓ What Works Well
- Knowledgeable doctors
- Great selection of frames
- Helpful opticians
✗ Areas to Improve
- Rude front desk staff
- Poor communication/follow-up
- Billing and insurance issues
- Do they accept walk-ins?
- Why is it so hard to get a call back?
The doctor was great, but the front desk made me never want to return.
They never return calls regarding prescription issues.
Laneice is the only reason I still come here.
- Category Health & Medical
- City Denver
- State Colorado
- Postcode 80239
- Country United States
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