Looks Eyecare and Eyewear
330 E Boutz Rd, Las Cruces, New Mexico, 88005
Looks Eyecare and Eyewear is generally praised for its professional, thorough, and efficient eye care services. Many patients highlight the expertise of Dr. Kunz and Dr. Tenorio, noting their excellent bedside manner and clear communication. However, there is a recurring theme of frustration regarding the front desk staff, with several reviews mentioning rudeness, poor communication, and billing issues. While the medical care is highly rated, the administrative experience can be inconsistent.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep all your receipts and confirm billing details before leaving the office.
✓ What Works Well
- Thorough and professional eye exams
- State-of-the-art equipment
- Efficient and timely appointments
✗ Areas to Improve
- Rude or dismissive front desk staff
- Occasional billing and scheduling issues
- How can I schedule an emergency eye exam?
- Do you accept my insurance plan?
Dr. Kunz is the best.
Great medical care, but the front desk needs improvement.
Very thorough and professional.
- Category Health & Medical
- City Las Cruces
- State New Mexico
- Postcode 88005
- Country United States
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