Lorena Tinoco, MD
6705 Red Rd, Suite 612, Coral Gables, Florida, 33143
Patients consistently praise the doctors for their deep compassion and medical skill, often calling them gems. However, the front office staff frequently draws fire for being rude, unresponsive, and disorganized. Billing issues and long wait times are common pain points that overshadow the clinical excellence. Many feel the administrative side needs a serious overhaul to match the quality of care provided by the physicians.
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Always verify your insurance coverage and billing estimates in writing before any procedure to avoid surprise charges.
✓ What Works Well
- Exceptional medical expertise
- Compassionate bedside manner
- Clean and comfortable office
✗ Areas to Improve
- Rude and unhelpful front desk
- Excessive wait times
- Frustrating billing and communication issues
- Why is it so hard to reach the office by phone?
- Are the billing charges transparent?
Doctors are top-notch but the staff is a nightmare.
Great care during pregnancy, but administrative headaches are real.
Billing practices feel misleading and opaque.
- Category Health & Medical
- City Coral Gables
- State Florida
- Postcode 33143
- Country United States
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