3917 W Rd, Los Alamos, New Mexico, 87544
Los Alamos Medical Center has a very polarized reputation. While some patients have had positive experiences with specific departments like radiology and physical therapy, there is a significant volume of complaints regarding the emergency room, billing practices, and administrative organization. Many patients report feeling misdiagnosed, ignored, or overcharged, leading to a strong recommendation from some to seek care in Santa Fe or Albuquerque instead. The facility's cleanliness and staff professionalism are frequent points of contention.
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Always request an itemized bill and verify all charges before paying, as billing errors are frequently reported.
✓ What Works Well
✗ Areas to Improve
Hit or miss care
Billing department is a nightmare
ER experiences are often poor