108 Rue Louis XIV, Lafayette, Louisiana, 70508
Patients generally praise the surgical expertise and bedside manner of specific doctors like Dr. Williams and Dr. Lasseigne. However, the practice faces significant criticism regarding administrative efficiency, specifically long wait times and poor communication. Some patients feel like a number in an assembly line, citing issues with billing and medical record releases. While clinical outcomes are often reported as excellent, the operational side of the clinic leaves many feeling frustrated. Overall, the medical care is top-tier, but the office management needs a serious overhaul.
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Request the first appointment of the morning or right after lunch to avoid the notorious two-hour wait times.
✓ What Works Well
✗ Areas to Improve
Great surgical results but the office is a mess.
Doctors are spot on, but the staff is hard to reach.
Feels like an assembly line rather than personal care.