Louisville Orthopaedic Clinic
1425 State St, Suite 100, New Albany, Indiana, 47150
Patients generally praise the clinical staff for their compassion and expertise, often highlighting specific practitioners who take the time to listen. However, the front office and administrative side frequently draw fire for being disorganized, difficult to reach, and sometimes dismissive. While the medical outcomes are often spot on, the administrative hurdles can be a real pain for those already dealing with chronic issues.
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Try to schedule appointments early in the day to avoid the afternoon administrative backlog.
✓ What Works Well
- Highly skilled medical staff
- Compassionate bedside manner
- Effective pain management
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Billing and insurance issues
- Why is it so hard to get a call back?
- Are the billing practices transparent?
Staff is hit or miss
Doctors are great but the office is a mess
Great bang for the buck if you can get past the front desk
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
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