Lourdes Urgent Care - Broussard
109 St Nazaire Rd, Broussard, Louisiana, 70518
The clinic is generally well-regarded for its friendly staff and efficient care. However, there are significant complaints regarding billing errors, insurance processing, and occasional dismissive attitudes from providers. It is a convenient option, but patients should be vigilant about their billing statements.
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Always verify your insurance coverage and keep copies of your visit summaries to resolve billing disputes later.
✓ What Works Well
- Friendly and professional staff
- Efficient and quick service
- Convenient walk-in availability
✗ Areas to Improve
- Billing and insurance processing issues
- Inconsistent provider empathy
- Long wait times during peak hours
- Why am I being charged for services I didn't receive?
- Are appointments actually honored?
Great for quick needs, but watch the billing.
Staff is wonderful, but the system is flawed.
Convenient, but hit-or-miss care.
- Category Health & Medical
- City Broussard
- State Louisiana
- Postcode 70518
- Country United States
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