8151 Thomas Nelson Hwy, #2104, Lovingston, Virginia, 22949
Most pet owners find the medical care here top-notch and compassionate, especially during difficult end-of-life moments. While the doctors receive high praise for their skill, the front desk staff occasionally rubs people the wrong way. Some clients feel the communication could be better regarding post-op care and billing. Overall, it is a solid spot for local animal care.
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Call ahead for records early if you need them for training classes, as the front office can be disorganized.
✓ What Works Well
✗ Areas to Improve
Staff is usually great but the front desk can be hit or miss.
The doctors really care about the animals.
Communication needs work for complex cases.