Health & Medical · Community Health Center

Lowell Community Health Center

161 Jackson St, Lowell, Massachusetts, 01854

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This health center is highly polarizing. While some patients love their individual doctors, the administrative side is frequently described as a disaster. Long wait times, rude front desk staff, and difficulty reaching anyone by phone are common complaints. It's a place where you might get good medical care if you can navigate the system, but the system itself is a major hurdle.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 20/100
Pro Tip

If you need to reach them, going in person is often more effective than calling.

Comprehensive Care
Administrative Hurdles
Pros & Cons

✓ What Works Well

  • Some excellent doctors
  • Convenient one-stop shop
  • Clean facility

✗ Areas to Improve

  • Rude front desk
  • Impossible to reach by phone
  • Long wait times
Frequently Asked Questions
  • How do I get a prescription refill?
  • Why can't I reach anyone?
User Feedback

Doctors are great, staff is terrible.

System is a nightmare.

Good care if you can get in.

Location Details
Street: 161 Jackson St
Neighborhood: Lowell
City: Lowell
State: Massachusetts
Postcode: 01854
Country: United States
Location
161 Jackson St, Lowell, MA 01854
Quick Info
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