161 Jackson St, Lowell, Massachusetts, 01854
This health center is highly polarizing. While some patients love their individual doctors, the administrative side is frequently described as a disaster. Long wait times, rude front desk staff, and difficulty reaching anyone by phone are common complaints. It's a place where you might get good medical care if you can navigate the system, but the system itself is a major hurdle.
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If you need to reach them, going in person is often more effective than calling.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is terrible.
System is a nightmare.
Good care if you can get in.