Lowell Family Medical Care - Primary Care
33 Bartlett St, Suite 204, Lowell, Massachusetts, 01852
Dr. John Grieveson is highly regarded for his diagnostic skills, thoroughness, and compassionate care, with many patients seeing him for decades. However, the practice is frequently criticized for its administrative side, particularly long wait times, difficulty reaching the office by phone, and occasional rudeness from the front desk staff. It's a classic case of a great doctor being hampered by a struggling support team.
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If you need a prescription refill, call well in advance, as the office can be slow to respond.
✓ What Works Well
- Highly skilled and thorough doctor
- Compassionate and attentive
- Long-term patient loyalty
✗ Areas to Improve
- Extremely poor phone responsiveness
- Long wait times
- Occasional rude front desk staff
- Why is it so hard to reach the office by phone?
- Are the wait times always this long?
Dr. Grieveson is the best PCP I've ever had.
He really listens and gets to the root of the problem.
Great care, but the office admin is a headache.
- Category Health & Medical
- City Lowell
- State Massachusetts
- Postcode 01852
- Country United States
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