Retail & Malls · Home Improvement

Lowe's Home Improvement

3625 N Commerce Dr, East Point, Georgia, 30344

Google Maps Updated: 20 May 2026
Authenticity Score: 87/100
About

This Lowe's is a convenient spot for home improvement, but service is a major pain point. Customers often struggle to find help, and management is frequently criticized for being unhelpful or dismissive. While some staff members are praised for their expertise and kindness, the overall experience is often marred by poor communication and long wait times.

Our Review Process
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Newest
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Highest rating
20
Lowest rating

We analyze 75 public reviews for Lowe's Home Improvement using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 50/100
Pro Tip

If you need help, look for specific employees who have been praised in reviews.

Cleanliness: Good
Staffing: Inconsistent
Pros & Cons

✓ What Works Well

  • Convenient location
  • Good product selection
  • Helpful individual staff

✗ Areas to Improve

  • Poor customer service
  • Hard to find help
  • Management issues
Frequently Asked Questions
  • Where can I find help?
  • Why is the service so slow?
  • Is the manager available?
User Feedback

Service is hit or miss.

Management needs to do better.

Convenient, but frustrating.