Lowe's Home Improvement
480 US-70, Marion, North Carolina, 28752
The Lowe's in Marion receives highly polarized reviews. While some customers praise individual employees for their exceptional service and helpfulness, there is a strong undercurrent of frustration regarding poor customer service, long wait times, and unreliable delivery. Many reviewers feel the store is understaffed and that management is unresponsive to concerns, leading to a perception of declining quality and service.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a large order, try to call ahead or visit during off-peak hours to ensure you can get assistance with loading.
✓ What Works Well
- Helpful individual staff members
- Good selection of home improvement goods
- Convenient location
✗ Areas to Improve
- Poor customer service
- Long wait times for assistance
- Unreliable delivery services
- Why is my delivery delayed?
- Can I get help loading my items?
Service is hit or miss.
Delivery was a disaster.
Some employees are great, but the store is poorly managed.
- Category Retail & Malls
- City Marion
- State North Carolina
- Postcode 28752
- Country United States
readers daily.