8417 Carrollton Pike, Galax, Virginia, 24333
This Lowe's is a mixed bag. Many locals appreciate the garden center and the helpfulness of specific staff members who go above and beyond. On the flip side, there are frequent complaints about the automated phone system, self-checkout frustrations, and delivery issues that leave customers feeling ignored.
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If you need specific help, try to find a floor associate in person rather than calling.
✓ What Works Well
✗ Areas to Improve
Some staff are absolute gems.
The phone system is a total nightmare.
Delivery service needs a serious overhaul.