1555 Nashville Rd, Franklin, Kentucky, 42134
This location has a mixed reputation. While some customers have had excellent experiences with specific staff members, many others report significant issues with customer service, long wait times, and poor management. Inventory availability and online order fulfillment are frequent pain points for shoppers.
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If you need help, try to find an associate in the paint or appliance departments; they are often the most helpful.
✓ What Works Well
✗ Areas to Improve
Staff in paint department was spot on.
Avoid appliance orders if possible.
Management seems disconnected from daily operations.