Home Services · Home Improvement Center

Lowe's Home Improvement

7151 Camino Arroyo Dr, Gilroy, California, 95020

Google Maps Updated: 15 May 2026
Authenticity Score: 82/100
About

This Lowe's is a massive store with a great selection, but the customer service is a real rollercoaster. Many shoppers find the staff helpful and friendly, while others report long waits, rude interactions, and major issues with delivery and online orders. It is a convenient one-stop shop, but be prepared for potential headaches if you need complex support.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 60/100
Communication 55/100
Pro Tip

If you need help in a specific department, try to find a pro associate; they are often more experienced.

Garden Center
Appliance Department
Pros & Cons

✓ What Works Well

  • Large store with great selection
  • Convenient location
  • Some very helpful and knowledgeable staff

✗ Areas to Improve

  • Inconsistent customer service
  • Delivery and online order issues
  • Long wait times for assistance
Frequently Asked Questions
  • Why is delivery so unreliable?
  • How do I get help in the aisles?
User Feedback

Great for browsing, but avoid delivery if possible.

Staff knowledge varies wildly by department.

Clean store, but watch out for service delays.

Location Details
Street: 7151 Camino Arroyo Dr
Neighborhood: Gilroy
City: Gilroy
State: California
Postcode: 95020
Country: United States
Location
7151 Camino Arroyo Dr, Gilroy, CA 95020
Quick Info
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