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Lowe's Home Improvement

314 E Maple Leaf Rd, Maysville, Kentucky, 41056

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This Lowe's location receives mixed feedback. While some customers find the staff helpful and the store well-stocked, many others report significant issues with customer service, management, and delivery reliability. The store seems to struggle with staffing and training, leading to frustration for those seeking assistance or complex services.

Our Review Process
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Most Relevant
9
Newest
20
Highest rating
20
Lowest rating

We analyze 69 public reviews for Lowe's Home Improvement using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 50/100
Communication 45/100
Pro Tip

If you have a complex order, try to speak with a manager directly to ensure everything is handled correctly.

Staff Helpfulness: Variable
Delivery Reliability: Low
Pros & Cons

✓ What Works Well

  • Good product selection
  • Some helpful staff
  • Clean store

✗ Areas to Improve

  • Poor customer service
  • Management issues
  • Delivery delays
Frequently Asked Questions
  • Is the staff helpful?
  • Are deliveries reliable?
  • Is the store well-managed?
User Feedback

Service is hit or miss

Management needs improvement

Good selection